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Regional Children's Education Assistance
Head Start Enterprise System is an app that serves as the management portal of grants applications and enrollment performance data for organization recipients assisting children from low-income families. It helps Head Start Program Specialist manage funding allocation with analysis and monitoring tools.
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Problem
Business Processes
▪ Grantees not meeting program standards (wasted money / non-compliance)
▪ Program Specialists not effectively monitoring grantees
▪ Hypothesis: legacy system design is a root problem
Research Analysis
Heuristics Analysis and user research were conducted to identify strategic opportunities to improve outcomes.
